Firefighting to Flow: Forecasting For Developers - Interview with Tom Ridge

I was really grateful to have Tom Ridge join me for a deep, honest conversation about leadership, agile delivery, and what it really takes to help engineering teams succeed. Tom shared how his team turned things around after projects fell behind schedule -- using data, reducing scope, and applying Little’s Law to make forecasting less about guesses and more about measurable flow. We also dug into the human side of engineering: having difficult conversations, building psychological safety, and creating team environments where people feel supported instead of pressured. Huge thanks to Tom for being so open about the challenges, the experiments, and the wins. I think you’ll really enjoy this one.